Launch the Device Unlock App and select the ' Permanent Unlock' option.Insert a SIM card from a network that is not from MetroPCS.

Once your unlocking request has been processed, we will send you an e-mail letting you know that the phone's IMEI number has been registered as unlocked on the MetroPCS server.As the process is fully automated, we will be unable to issue a refund if any of the information submitted is incorrect. DO NOT choose any other unlocking service. Request your unlocking below by selecting the make of your phone locked to MetroPCS and then our Device Unlock App Service.If MetroPCS has pre-installed the Device Unlock App on your smartphone, which can be found under the Applications icon, you'll need to follow the steps below to unlock your phone: This is the only way to unlock a Samsung, LG, Alcatel, HTC, Huawei, Kyocera, Motorola, Sony Xperia or ZTE phone from the MetroPCS network with the Device Unlock App. By pre-installing a Device Unlock App on the phone, MetroPCS customers can now request and apply a mobile device unlock directly from the device. Back in 2014, MetroPCS changed the way certain Android smartphones could be unlocked from their network.

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